The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Stay!
“The room offered a comfortable atmosphere with effective air conditioning that made the steamy weather so much more bearable.” view full review
Refreshing Showers!
“The newly installed shower with a massage setting was a relaxing treat, making each wash refreshing and enjoyable.” view full review
Convenient Amenities!
“I appreciated the variety of essential amenities provided, from toothbrushes to quality teas, which enhanced my overall experience.” view full review
Luggage Care!
“Being able to leave my luggage after check-out really allowed me to explore freely without any hassle, making my day trip much more enjoyable.” view full review
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Convenient Location
Friendly Staff
Aging Decor
Limited Dining Options
7.2/10
Very good
Rooms
6.4
Location
8.4
Service
7.9
Dining
6.7
Guest reviews
7.2/10
based on 10 reviews
7.3
7.3/10 based on 1186 reviews
Jordan
United States,
May
2024
5.6/10
The hotel was kind of expensive, possibly due to Obon Yasumi, with quite cramped rooms, uncomfortable beds, and basic communal facilities. Unfortunately, the pool and gym were closed during our 2-day stay when Hagibis hit.
Rooms
5.0
The rooms are quite cramped, pillows feel like rocks, and the beds are not very comfortable.
Service
6.0
The staff are polite but were unable to provide details of emergency procedures in English.
Location
7.0
The location is difficult to set an alarm, very near Shin-Yokohama station but close to a major train station with plenty of restaurants.
Dining
5.0
The cafe downstairs offers okay food but could have more options.
Facilities
6.0
Basic communal facilities were available, although the pool and gym were closed. Laundry services were provided.
Alice
United States,
March
2024
7.6/10
The hotel is conveniently located near the main train station, allowing me to check in 1 hour before the official time. The rooms are simple but comfortable, and the service is polite and very helpful. The dining options could have been more varied, but the hotel's facilities are well-maintained.
Rooms
7.0
The rooms are simple but comfortable.
Service
8.0
The service is polite and very helpful.
Location
9.0
The location is convenient near the main train station.
Dining
6.0
The dining options could have been more varied.
Facilities
8.0
The facilities are well-maintained.
Andy
United Kingdom,
March
2024
8.0/10
The hotel's location is the best, allowing early check-ins and near major transport hubs. The rooms are small but clean, despite a lingering smoke smell. The service is outstanding, with hospitable and considerate staff. Dining options vary in quality, from excellent to average. Facilities are convenient but slightly overpriced.
Rooms
7.0
The room, facing the main street, though small, was clean and suitable for one person.
Service
9.0
The service was incredibly hospitable, professional, and friendly, going the extra mile with no extra charges for a late check-out.
Location
9.0
The hotel's location is superb, right near Shin-Yokohama Station, making it convenient for transportation.
Dining
8.0
The dining experience varied from really good options, like teppanyaki, to average meals, catering to different tastes.
Facilities
7.0
The facilities are well-equipped but slightly overpriced compared to similar hotels in other major cities.
Norman
United Kingdom,
February
2024
7.8/10
The hotel offers a nice Japanese bath but lacks air conditioning at the moment. The service was attentive and considerate with no additional charges, and the location is very convenient near the Shin-Yokohama Station and Ramen Museum. However, the price may be considered high compared to other cities in Japan.
Rooms
7.0
The rooms do the job and have a nice Japanese bath.
Service
9.0
The service was polite, very helpful, and accommodating, even with late check-out.
Location
8.0
The hotel has a great location near Shin-Yokohama Station and the Ramen Museum, just a short 3-minute walk away.
Dining
7.0
The dining choices are limited, but the teppanyaki is excellent.
Facilities
8.0
The hotel is well-equipped with necessary amenities and facilities.
Duane
United States,
October
2023
7.2/10
My stay at the hotel was a mixed experience. The rooms, although showing signs of age and being small for two people, seemed to reflect the traditional accommodating culture of Japan with designated smoking areas. The service, with polite staff and being hospitable overall, fell short in providing emergency procedures in English. The location, while perfect for being near Shin Yokohama station and the Nissan Stadium, seemed a bit overpriced compared to other major cities in Japan. The dining experience, offering decent options with the exception of limited breakfast choices, left room for improvement.
Rooms
6.0
The rooms were old and tired, and a bit small for two people. It seems normal for Japan to have smoking as part of the accommodating culture.
Service
7.0
The staff were polite and friendly, although details regarding emergency procedures in English were lacking.
Location
8.0
The location was very convenient, being very near to Shin Yokohama station and close to the Nissan Stadium. Helpful staff even allowed me to check-in early.
Dining
7.0
The dining experience was okay, but could have offered more options.
Facilities
8.0
The facilities were good overall, but the price seemed a bit high compared to hotels in similar cities.
Robert
United States,
October
2023
7.2/10
I had a mixed experience at this hotel. The rooms were really nice and spacious compared to other options in the area, but there was a constant smell of cigarettes every morning due to poor ventilation. The multi-function shower toilet was a plus for long stays.
Rooms
7.0
The rooms were really nice and spacious compared to other hotels in the vicinity, but there was a recurring smell of cigarettes each morning.
Service
8.0
The staff was polite and accommodating. They even allowed us to check-in before 3 PM, which was very considerate.
Location
8.0
The location was good, very near to Shin Yokohama station, making it convenient for exploring the area and taking the Shinkansen.
Dining
6.0
The dining options were okay but could have had more variety. Unfortunately, the dining facility was in another hotel.
Facilities
7.0
The hotel facilities were suitable for my needs, although I wished the dining venue was in the same building.
John
United Kingdom,
September
2023
7.2/10
The hotel had a very good location, close to Yokohama Shin station and with plenty of food options nearby. The rooms, although described as superior, were quite small and had a cigarette smell due to poor ventilation and smoking allowed in other rooms. The service was friendly and helpful but lacked English details on emergency procedures. The dining experience was substantial for the price, although the breakfast options were limited. Overall, a convenient location but with room for improvement in room conditions and service details.
Rooms
6.0
The rooms were quite small for a king room, smelled of cigarettes due to poor ventilation, and were in serious need of renovations.
Service
8.0
The service was very friendly and nice but lacked details on emergency procedures in English.
Location
9.0
The location was very good, close to Yokohama Shin station with lots of food places to eat at.
Dining
7.0
The dining was quite substantial for the price, but the breakfast options were limited.
Facilities
6.0
The facilities were in need of renovations and updates.
Alan
United Kingdom,
July
2023
7.6/10
The hotel is conveniently located near Yokohama Shin Station, making it easy to access. The rooms, although spacious, showed signs of age and would benefit from renovations. The service was accommodating, though language barriers hindered emergency procedure explanations. Dining options were satisfactory but could offer more variety. Overall, a decent option for those looking for a well-located stay in Yokohama.
Rooms
7.0
The double-size rooms were quite spacious, but the aging decor was noticeable and in need of renovations.
Service
8.0
The staff were friendly and accommodating to my limited Japanese proficiency, although they could not fully explain emergency procedures in English.
Location
9.0
The hotel's proximity to Yokohama Shin Station and various dining options makes it a convenient choice for travelers.
Dining
7.0
The dining experience provided sufficient options, but more variety would enhance the overall dining satisfaction.
Facilities
7.0
The hotel offered basic facilities, and while they served their purpose, they could be more modern and updated.
Convenient Location
Aging Decor
Robert
United Kingdom,
June
2023
7.6/10
The hotel's rooms uphold good Japanese standards, but they struggle to keep the chill wind out, and the room size is tight for two people despite booking a double-bed room. The noisy environment late at night can be a significant issue. The service is very nice, albeit with limited English spoken. The location offers easy access to Yokohama Shin station within a short walk, surrounded by various food options and pubs. The dining experience, while serving substantial meals, presents a repetitive menu. Overall, the hotel provides a reasonable price for its facilities.
Rooms
7.0
Struggled to keep the chill wind out and the room felt cramped for two people.
Service
8.0
The service was very nice with limited English spoken.
Location
8.0
Convenient location near Yokohama Shin station with plenty of dining options.
Dining
7.0
The dining experience offered substantial meals but with a repetitive menu.
Facilities
8.0
Reasonable facilities for the price.
Joseph
United States,
May
2023
7.4/10
This hotel is perfect for a long stay. The rooms, although a bit old and in need of renovation here and there, were suitable for an extended visit. The service was friendly and considerate, even accommodating early check-ins, but lacking English emergency procedure details. The location was fantastic, being very close to Yokohama Shin station with plenty of dining options nearby. The dining experience was satisfying, offering substantial meals at a good price. Overall, a good value for money option with a few maintenance issues.
Rooms
6.0
The rooms were pretty old and in need of renovations but suitable for long stays.
Service
8.0
The service was very nice, accommodating early check-ins, but lacked English emergency procedure details.
Location
9.0
The location was fantastic, right near Shin-Yokohama station with plenty of dining options.
Dining
7.0
The dining experience was quite substantial for the price, but could have more variety.
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